CERTIFICATE IN SUPPLY CHAIN & OPERATIONS MANAGEMENT
ALL OF SUPPLY CHAIN KNOW-HOW IN ONE PLACE
CISCOM is accredited by the American National Standards Institute (ANSI), demonstrating the Quality, Effectiveness and Value of the training program.
CISCOM is the FIRST certificate program to combine the supply chain and operations management bodies of knowledge into a single, integrated training program. It offers the best value for acquiring career jobs in supply chain and operations management, and bring sustainable improvement to business performance.
FOUR MODULES – ONE EXAM
The curriculum consists of the following four modules, covering the concepts and processes from beginning to the end, through different stages:
MODULE 1 – PLANNING
Module 1 lays the conceptual foundation for further study of the subject matter. Topics reviewed include Competitive Strategy, Product Differentiation, SWOT Analysis, Planning Processes, including Sales & Operations Planning, Master Scheduling, Rough-Cut Capacity Planning, Capacity Requirements Planning, Materials Requirements Planning, Distribution Requirements Planning, Inventory Planning and other planning processes.
MODULE 2 – ORGANIZING
Module 2 focuses on the structure of supply chain, and the relevance of various models to competitive strategy. Factors such as Complexity, Fragmentation, Interdependence and Channel Relationships are discussed, with respect to enhancing customer service while gaining cost efficiencies.
MODULE 3 – DELIVERING
Delivery is the net outcome of the entire supply chains efforts and operations. Supply Chain Execution being the front-end of interaction with the customer, the review encompasses forecast of sales, distribution, manufacturing, procurement, outsourcing, and other internal supply chain activities.
MODULE 4 – GROWING
Profitable and consistent growth is the objective of every business, however, external and internal challenges can cause the focus to shift from long term sustainability to short-term expediencies and putting off the bush fires. Strong leadership and the use of appropriate methodologies is the key to maintaining sustained improved. Tool kit discussed in this module includes Lean, Six Sigma, Just In Time, Total Quality Management, Toyota Production System, Theory Of Constraints and other proven methodologies for continuous improvement.
Balancing the 4 Cs of Supply Chain
Training focuses on the following drivers of supply chain performance:
Customer Service: This is the lead function, the ears and eyes of business, which provides visibility in the form of forecast, manages orders, and brings valuable insight to market trends, challenges and opportunities.
Cash Flow: Life blood of business – a combined effect of performance and policy. It is generated by the flow of goods and services the customers, and optimized by managing operations and capital expenses, avoiding pinch points and ensuring shareholder value.
Cost: Since price is driven by the competitive market, hence no more a matter of choice, the only lever left to earn decent return is to optimize cost. Understanding the various aspects of cost and how they impact short and long term profitability is the key to sustainable growth.
Capacity: Capacity represents the ability to respond to customer needs, and represents a combination of funds, equipment, facilities, people, licenses, patents, goodwill and all else that enables an organization to transform its vision and mission into reality and gain competitive advantage. Therefore, to understand the nature of capacity, its acquisition and utilization is the key to sustainable growth.
CISCOM Online Training is a great option, to attend the instructor-led sessions from participants’ own location.
CISCOM EXAM is held online. The exam is proctored, and can be taken from anywhere in the world. The exam comprises 120 multiple choice questions to be answered in three hours. Passing score is 70%. In case of unsuccessful first attempt, a retake is allowed at no cost.
Some representative positions in supply chain and operations management are noted below:
• Supply Chain Analyst
• Procurement/Purchasing Manager
• IT Professional particularly those working in ERP (Enterprise Resource Planning environment, for example, SAP, Oracle, Microsoft and other systems)
• Logistics Coordinator
• Customer Service Manager
• Shipping Agent, Customs Broker
• Distribution Professional
• Inventory Manager
• Production or Manufacturing Manager
• Sales and Marketing Professional, Brand Manager
• Cost Accountant, Finance Manager
• Regulatory and Compliance Manager
• Product Development Manager
• Project Manager